Privacy Policy

Customised Service Solutions Privacy Policy

Online Services:

You can use the Customised Service Solutions Website without telling us who you are or revealing other “Personal Information”. The purpose of this online service is to provide you with information specifically relating to Customised Service Solutions, service offerings, contact information and pricing.

The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit the Customised Service Solutions online service.

If you contact Customised Service Solutions via email, your email address, other identifying information such as name and phone number will be collected as per your signature block. This information will only be used to maintain contact with you regarding your service requests.

Customise Service Solutions request that you do not provide personal or sensitive information that does not directly relate to the provision of services delivered by Customised Service Solutions.

Customised Service Solutions train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.

Customised Service Solutions use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Customised Service Solutions website.

The Customised Service Solutions website contains links to other websites. Please be aware that Customised Service Solutions are not responsible for the privacy practices of such other sites. When you are redirected to other websites, we advise you to be aware and read their privacy policy before you continue.

To safeguard customer information, Customised Service Solutions is a https:// website, providing a Secure Socket Layer (SSL), used to encrypt transmission of data between the visitor and the website. Web browsers such as Chrome, Firefox and Internet Explorer will display a green lock icon on top left side of the Customised Service Solutions web address bar to indicate the website has an active HTTPs connection.

Scheduled Services:

Customise Service Solutions provides products and services to both Holiday property owners and/or agents. Information relating to service requests, location and household inventory are managed electronically, with safeguards – Norton Antivirus software as well as SSL protection for our service delivery emails.

All Customise Service Solutions staff sign a confidentiality clause as part of their employment contract, failure to comply with the confidentiality clause constitutes misconduct for which employment may be terminated immediately.

Customised Service Solutions is bound by the provisions of the Privacy Act 1988 and the Australian Privacy Principles.

Contact us

Contact us about your privacy concerns.

Customised Service Solutions – 0497 939 034

Alternatively – info@customisedservicesolutions.com.au