Compliments and Complaints

Customised Service Solutions value your feedback on our Services and Supports and encourage you to share your thoughts with us.

For both compliments and complaints, we invite you to complete the form below.

All Compliments and Complaints received will be responded to within 48 hours.

For additional information and complaint pathways

    • NDIS Quality and Safeguarding Commission

Phone:          1800 035 544

Visit:             www.ndiscommission.gov.au

    • Aged Care and Quality Safety Commision

Phone:          1800 951 822

Write to:        GPO Box 9819, Sydney NSW 2000

    • NSW Department of Fair Trading

Phone:          13 32 20

Visit:             www.fairtrading.nsw.gov.au